Etihad customer service

Many times our booking got affected due to some last moment changes. If you have made a reservation with Etihad Airways, you can cancel your air ticket online and offline by speaking to the Etihad airways customer service.

Etihad airways customer service

The procedure of cancellation is very simple in both methods. If you have no idea, you can check out the process below in detail.

What is the procedure for canceling the Etihad Airways air ticket?

If you have made your booking online, by calling, or by an authorized source of Etihad Airways, you can cancel your flight ticket online and offline. Here you can check out the step-by-step process below for both options in detail.

Step by step process to cancel tickets online

  • At first, you can open the web portal of Etihad Airways
  • There you can locate the manage booking section on the homepage 
  • Now go to the option view/change my booking
  • You now have to retrieve your booking by entering the booking reference number or ticket number.
  • Click on the tab Find my booking to get your booking information
  • Now select the ticket you are supposed to cancel
  • And follow the cancellation instruction and clear the cancellation fee if applicable.
  • Once done, you will get an automated email to confirm the cancellation.

You can use the process above to cancel your flight online. If you have a network problem or other issue, you can also speak to the Etihad airways customer service to cancel your ticket on call.

Is Etihad refunding?

Step by step process to cancel the ticket by calling:-

  • Dial the Etihad airways reservation number on your phone
  • You have to choose your desired language from the first menu
  • Select the closest option to connect with the live agent
  • Say speak to the Etihad Representative and be on the call
  • After a few minutes, you will be connected with the representative
  • Provide all the details to cancel your air ticket

The above process is used for the ticket booked from an authorized source of Etihad airways. If you have a third-party booking, you can use the information below.

Third-Party booking

If you have booked your ticket by any travel agency or third party, you can directly contact them to cancel your flight.

How much is Etihad's cancellation fee?

Talking about cancelation free of Etihad airways, It depends on your fare type, route, and time you cancel the ticket. Canceling tickets within 24 hours of booking requires no change or cancellation fee. But if you cancel the flight within 96 hours of the scheduled departure, you have to bear a cancellation fee of around 10 % additional fee.


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